Question 1

How do I rent a boat through PIKABOAT?

Accepted Answer

Pick the boat you want, select the dates, add extras if you wish, and proceed to payment. You get an instant confirmation and our team contacts you for check-in.

Question 2

What happens if I need to cancel my booking?

Accepted Answer

Cancellation is free up to 48h before the start date. Cancelling later may incur a processing fee. See the terms on the booking page.

Question 3

Are you trustworthy — you won't run off with the money?

Accepted Answer

PIKABOAT is a verified service with vetted partners and authentic reviews. All payments are secure, and our team supports you every step of the way.

Question 4

We have issues with the boat. What should we do?

Accepted Answer

You have dedicated phone and WhatsApp support 24/7. Depending on the issue, we provide fast solutions or a replacement boat.

Question 5

What documents do I need to rent?

Accepted Answer

For most destinations you just need an ID and a boating license if applicable. Details are shown on each boat's page.

Australis

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